Dashboard

When you log into your account, you'll see the dashboard—a quick summary of your account, featuring:


  1. Hotline Numbers: View on the left side of the screen your hotline numbers that customers use to call in. For each number, see the graph to see the highest number of calls happening at the same time (concurrent calls) and the total number of calls over the past 7 days.

  1. Limit & Usage: Check the top right corner for a summary of your current usage against the allowed limits for channels, library branches, albums, and storage. Today’s usage information is shown by default, but you can select a different date using the date picker above the summary breakdown to view data from another day.

  1. Public Albums: Below the Limit & Usage section, you can find your account's public albums. Here, you can see a list of albums. For each album, click to access the public link that allows listeners to view and listen to the album content. As an admin, you could also access the admin link to manage each album, including tasks like uploading and deleting album recordings. Click ‘See All’ to be redirected to the Album page with a list of all your albums. 

Note: If you can't view your albums on the dashboard, make sure they're set to 'Public.' Go to your Library, select the desired album, click the edit pencil icon, and in the 'Other' section at the bottom right, check the 'Public' checkbox.

  1. Voicemails: Located beneath the Public Albums section, you'll find a listing of your voicemail boxes along with a summary of the new and read voicemail counts. For a comprehensive view of all voicemails, simply click on the title or the "View All" link below.
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