IVR Branches Overview

Our system provides a variety of IVR functions, ranging from basic to advanced hotline requirements, organized into these groups:

Group	Plug-and-Play Functions	Admin Functions	Advanced Custom Functions	Developer Functions
Description	Ready-to-use IVR functions for common hotline needs.	Account management and report retrieval by phone, bypassing the need for portal access.	Tailored IVR solutions to meet specific requirements.	Advanced tools for customization and integration with developer-level control.
Functions	Album Collection Menu Record Pay Voicemail Label Add Label Remove Label Conference Connect Custom Input Bookmark Playlist Dial Transfer To Number Auto Rotate Day Of Week Switch Timer Password	Broadcast Modify Auth Reports Listen VM Modify Audio	Google sheet Mask Contact Data Speech to Text (STT)	Trigger Content Webhook Custom Route

While your portal features a different order of IVR Functions, in this guide, we'll begin by discussing the first group, which includes the most basic and commonly used features. After that, we'll cover the other groups of functions.